In June 2014 I ordered a barn beam mantle and a Harvest table.
I was Leary to her and did not want to pay a deposit until items were complete.
On July 27th she indicated the mantle was complete and ready for pick up. We drove down only to get a call that she needed to leave for the weekend, and she would be back Sunday, Sunday came and went and we received another call that her roof was damaged at her cottage and it would be a few more days to repair it. We agreed she would call when she was back. No calls came, no emails. We called and emailed again knowing our house which was under construction needed the mantle now asap to finish the fireplace for closing date of August 28. She has not answered any phone calls, no return of messages and no reply to any emails. Now we have no time to replace our fireplace with a mantle from a reliable company. And no table when we move in next week for our family of 6 to eat from. What a complete joke. Brittany Boyd should not be allowed to maintain a business in the province of Ontario. If anyone is interested in pooling together, she should be sued by everyone affected.
Reason of review: Problem with delivery.