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Update by user Aug 16, 2013

UPDATE: we did receive our furniture on April 30th after a few more broken promises of delivery. Brittany did give us a discount for our troubles which was appreciated.

Overall, products were nice - they were sturdy and constructed well. But if you take a close look there were some areas that were not sanded well and there were stain drips/unevenness.

From far away or a quick glance - you wouldn't notice. For the price though especially with the discount, we felt that the pieces were good value.

Original review posted by user Apr 12, 2013

Their contact is below, and advertise on Kijiji as well as other classifieds -- BEWARE

Company: Wood for Life

Owner: Brittany Boyd

tel:613-774-5659

Info@woodforlife.ca

We found out after that they have a FAIL rating on the Better Business Bureau (see below)

The owner, Brittany Boyd, took a deposit for custom furniture and promised delivery of our furniture to an antique market in Toronto, ON on March 10, 2013. After broken promises of delivery on March 10th, March 24th, April 7th and April 9th, we still don't have the furniture. I called and they confirmed their attendance 2 days prior to March 24th - but they stood us up. They also promised a refund on multiple occasions since March 24th, but have yet to receive one.

We did or research and the company there were no red flags. So our experience is as follows:

1) they took our money and failed to deliver the custom furniture as promised

2) they were full of broken promises of delivery (promised delivery on 4 dates, but never delivered), pictures (despite agreeing to send us pictures of our "supposedly" completed furniture on 3 separate occasions) and a refund (promised on 3 occasions)

3) they are disrespectful - they never had the courtesy inform us that they cancelled delivery. We always had to follow up multiple times to confirm delivery. And even when we confirmed 2 days prior, we were stood you up. And even then, we had to follow-up to find out where they were.

After this incident we found out that they received a grade of "F" for Fail from the Better Business Bureau (BBB)

http://www.bbb.org/ottawa/business-reviews/building-materials-used/wood-for-life-in-winchester-on-47039

Unfortunately for us, we discovered this after we already paid our deposit because the information wasn't readily searchable via the google search engine. We had to go to the bbb site to look them up.

We are in the process of filing a complaint with the Consumer Protection Branch at the Ministry of Consumer Services (who also have a consumer beware list of companies that have had complaints against them) as well as the BBB, and the anti-fraud center of Canada.

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Anonymous
Kemptville, Ontario, Canada #721039

A table and two benches were ordered in July. The table was already made, so that was delivered within a week, with the promise of two benches in two weeks.

It is now September and I still have not eaten at the table because there is no where to sit! Do not deal with these people. They care very little about their customers. You won't get what you ordered, but you will get a lot of different excuses.

They were very basic benches.

Screw a few pieces of wood together, that's all they had to do.

Never again and I will warn whomever I can. It's bordering on a scam.

Anonymous
Ottawa, Ontario, Canada #700262

WE HAVE BOUGHT A FEW PIECES OF RECLAIMED FURNITURE FROM WOOD FOR LIFE AND THEY WHERE A LITTLE LATE BUT WE WERE AMAZED WITH THE PRODUCTS EVERY TIME. WE WOULD RECOMMEND WOOD FOR LIFE TO ANY ONE OF OUR FRIENDS OR FAMILY.

WE TAKE INTO ACCOUNT THAT EACH PIECE OF FURNITURE IS HAND MADE WITH ECO FRIENDLY MATERIALS. THEY DO HAVE A SHOWROOM WHERE YOU CAN BUY ITEMS FROM BUT WE ALWAYS ASKED FOR CUSTOM PIECES TO BE BUILT FOR US, I GUESS WE FIGURED THAT WE WOULD BE THE ONLY ONES WITH THESE EXACT PIECES AND THAT WE HAD A PART IN THE DESIGNING PROCESS.

BRITTANY SAT DOWN WITH US AND HELP US DESIGN UNIQUE ONE A KIND SHOW PIECES. OVER ALL WE ARE VERY HAPPY AND LOOKING FOREWORD TO OUR NEXT PIECE :)

Anonymous
Ottawa, Ontario, Canada #691715

It's shame that people think because their experience was different than someone who is complaining, that they are lying. Well I will tell you that I am CURRENTLY going through the same *** with this company. Two weeks, turned into a month, and now I'm getting "next week" which will make it a month and a half. But, OH!, they were quick to ask for payment right away! I'm giving it one more week and then I'm going to go through the heartache of trying to get my money back.

Just beware. Not saying don't deal with them, but don't plan your Christmas dinner around them. You won't get it until Easter.

Anonymous
Toronto, Ontario, Canada #681882

IT IS A SHAME THAT PEOPLE CAN POST WHAT EVER THEY WANT WITH NO FACT OR TRUTH. WE HAVE BOUGHT NUMEROUS PIECES OF FURNITURE FROM WOOD FOR LIFE AND HAD NO ISSUES.

THERE SHOULD BE MORE COMPANIES LIKE WOOD FOR LIFE THAT CARE ABOUT THE ENVIRONMENT AND PRODUCE BEAUTIFUL ECO FRIENDLY FURNITURE. MANY OF OUR FRIENDS AND FAMILY HAVE USED WOOD FOR LIFE AND NO REAL PROBLEMS. THEY WERE A LITTLE LATE ON DELIVERING SOME PIECES BUT ALL THE FURNITURE IS HAND MADE AND NOT MASS PRODUCED AND WELL WORTH THE WAIT. THERE IS A HIGH DEMAND FOR WOOD FOR LIFE FURNITURE WAITING LIST ARE LONG BUT WORTH THE END RESULT.

EVERY PERSON THAT HAS SEEN OUR WOOD FOR LIFE FURNITURE IS AMAZED!

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